FAQs

What is Pureva?
Pureva is a beauty brand focused on simple, effective, and high-quality skincare and self-care products designed to help you feel confident and radiant every day.

Are your products cruelty-free?
Yes! All Pureva products are 100% cruelty-free — we never test on animals.

Do your products contain natural ingredients?
Many of our formulas include natural and skin-safe ingredients chosen for their effectiveness and quality. Each product page includes a full ingredient lists.               

How long will shipping take?
Orders are typically processed within 1–2 business days. Delivery usually takes 5-12 business days within the U.S., depending on your location.

5. Can I return a product if I don’t like it?
Yes — unopened and unused products can be returned within 30 days of delivery. Please see our Return Policy for full details.

6. What if my order arrives damaged or incorrect?
We’re so sorry about that! Contact us at Purevahealth@gmail.com within 7 days of receiving your package, and we’ll make it right immediately.

7. How can I contact Pureva?
You can reach our support team at Purevahealth@gmail.com or through the contact form on our website. We reply within 24 hours.

8. Do you offer discounts or promotions?
Yes! Sign up for our email list or follow us on social media to stay updated on exclusive discounts, sales, and new product launches.